Who we are
This website is operated by Valeport Water Limited (company number: 10535323) with registered office at St. Peters Quay, Totnes, Devon, TQ9 5EW. For more information see Contact Us page.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to:
This information about how customers use the website is used in many ways, including to:
Find out what the website doesn’t do well and make improvements to it in future.
Keep a record of the products you’ve reviewed.
Make personalised product recommendations, based upon your previous times you’ve visited the website.
Remember your preferences.
Allow you to share pages with social networks like Facebook, LinkedIn and Twitter.
Make sure advertising on other websites is relevant to you.
Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.
Types of cookies
Session (or Transient) Cookies:
Session cookies are stored in your computer’s memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.
Persistent (or Permanent) Cookies:
Persistent cookies that are stored on the user’s computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse visitor behaviour on the website. This information is used to find out how the well the website works and where it can be improved.
The table below provides more information about the cookies we use and why:
Third party access to the cookies
Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
Changes to this policy
This policy was last updated in August 2020. We keep our cookies policy under regular review to make sure it is up to date and accurate. If we change our cookies policy from time to time, we will post the details of any changes here. We may also take reasonable steps to notify you if such changes affect how your personal data is processed.